The optional 2-year warranty applies only when that plan was purchased with the order. It covers eligible functional issues and manufacturing defects during the plan's two-year coverage period from delivery, subject to its terms.
Tell us about the issue in your current support conversation. Our team will check the order and plan, review the relevant photo or video evidence, and confirm whether a replacement or repair is approved. The two-year warranty does not extend the separate 90-day money-back return window.