Product Safety, Precautions & Contraindications

This document applies to all CALLIXE products, including devices that utilize kneading massage, vibration therapy, heat therapy, and air traction/decompression therapy. All users must review these guidelines before operating any CALLIXE device.

CALLIXE products are non-medical wellness devices. They have not been evaluated or approved by the FDA or any other regulatory authority. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

1. General Warnings

  • CALLIXE devices are designed solely for general wellness, comfort, and relaxation.
  • No information provided by CALLIXE constitutes medical advice, diagnosis, or treatment recommendations.
  • If you have any medical concerns, consult a licensed healthcare professional before use.
  • Discontinue use immediately if you experience pain, dizziness, numbness, tingling, radiating symptoms, or unexplained discomfort.
  • CALLIXE devices must not replace medical care or professional treatment.

2. Precautions (Use with Modification or Medical Guidance)

Use CALLIXE products with caution if you have or suspect any of the following conditions:

  • Controlled hypertension
  • Osteopenia or osteoporosis
  • Pregnancy (requires medical guidance for vibration and traction use)
  • Diabetes
  • Varicose veins (depending on severity)
  • Abnormal sensations, including numbness or tingling
  • Sensitivity to pressure, heat, or vibration
  • Recent injury, trauma, or surgery (only after adequate healing)
  • Mild scoliosis or spinal deformity
  • Medications affecting sensation or blood thickness
  • Peripheral neuropathy
  • Mild circulatory issues
  • Recent cosmetic procedures on the treatment area
  • Dermatological sensitivity or reactive skin conditions

Users should reduce intensity levels and shorten usage times when in doubt.

3. Contraindications (Do Not Use Unless Cleared by a Physician)

Do not use CALLIXE devices if any of the following apply:

Skin and Tissue Conditions

  • Open wounds, infections, burns, bruises, tumors, rashes, blisters, or skin inflammation

Circulatory and Vascular Disorders

  • Deep vein thrombosis (DVT) or history of embolism
  • Severe varicose veins
  • Peripheral arterial disease or insufficiency
  • Phlebitis or clotting disorders
  • Bleeding disorders or current anticoagulant therapy

Bone and Structural Disorders

  • Bone fractures or recent fractures
  • Myositis ossificans
  • Severe scoliosis or spinal deformity
  • Osteomyelitis

Neurological Conditions

  • Severe sensory impairment
  • Epilepsy or seizure disorders

Cardiac and Organ Disease

  • Pacemaker, implanted cardioverter defibrillator (ICD), or any implanted electrical device
  • Acute or severe cardiac, liver, or kidney disease
  • Cardiomyopathy or similar severe cardiac conditions

Surgical and Implant Considerations

  • Recent surgical sites
  • Metal implants in the traction application region

Heat or Light Sensitivity Conditions

  • Photoallergies
  • Lupus, porphyria, or other heat-sensitive disorders
  • Hyperpigmentation conditions exacerbated by heat

Additional Contraindications

  • Unexplained pain in the treatment area
  • Pregnancy (without medical clearance for traction or vibration)
  • Active infection in or near the treatment region
  • Known or suspected malignancy unless cleared by an oncologist

4. Body Area Restrictions

Do not use CALLIXE devices directly on the following areas:

  • Eyes or eyelids
  • Throat
  • Genitalia or groin
  • Over major arteries (carotid or femoral)
  • Open wounds or unhealed surgical incisions
  • Regions with active inflammation or infection

5. Material Allergy Notice

CALLIXE devices may contain components made from silicone, TPU, ABS plastic, foams, nylon, and metal. Do not use any device if you have known allergies to these materials.

6. Heat Therapy Warnings

Do not use heat functions if you have:

  • Reduced heat sensitivity
  • Circulatory disorders
  • Skin conditions or open wounds
  • Applied topical creams such as menthol or analgesics
  • A medical condition aggravated by heat exposure

Monitor the skin during use to prevent overheating or burns.

7. Kneading Massage and Vibration Therapy Warnings

Avoid use if you have:

  • Active inflammation
  • Open wounds
  • Severe varicose veins
  • Muscle tears or severe muscular injuries
  • Sensory impairment or neuropathy

Avoid direct use over bones, surgical implants, tumors, or metal hardware.

8. Traction and Decompression Warnings

Air traction applies light decompression forces. Do not use if you have:

  • Spinal instability
  • Recent neck or back surgery
  • Severe scoliosis
  • Severe osteoporosis
  • Disc extrusion without medical approval

The device must not restrict circulation. If discomfort or unusual pressure develops, stop use immediately.

9. Environmental and Electrical Safety

  • Do not use CALLIXE devices in wet environments.
  • Keep charging components away from liquids.
  • Do not operate near flammable gases or in explosive atmospheres.
  • Do not modify any device or power component.
  • Do not use devices with damaged cords, chargers, batteries, or housing.

10. Usage Expectations and When to Stop

Immediately stop using the product if:

  • Pain increases during or after use
  • Numbness, tingling, or radiating symptoms occur
  • Dizziness, headaches, or nausea develop
  • Skin irritation, swelling, or discoloration appears
  • Any unexplained symptoms arise

11. Children and Restricted User Groups

CALLIXE devices are not intended for:

  • Children
  • Individuals with cognitive impairment
  • Individuals unable to operate the device safely
  • Individuals who cannot communicate discomfort

Supervision is required for vulnerable users.

12. Modification, Misuse, and Warranty Void Conditions

Warranty and liability protections are void if:

  • The device is modified in any way
  • The device is used in unintended ways
  • Safety guidelines or contraindications are ignored
  • The device is used while sleeping (unless explicitly approved)
  • The device is applied to restricted body areas

13. Acceptance of Terms

By purchasing, using, or interacting with any CALLIXE device or accessing CALLIXE educational content, you acknowledge that you:

  • Understand these safety guidelines
  • Assume all risks associated with device use
  • Agree that CALLIXE is not liable for misuse or use against contraindications

If you do not agree with these terms, do not use the product.